AI ke saath Hindi aur regional languages me customer messages
Customers apni language me better respond karte hain. AI Hindi, Hinglish aur bahut si Indian languages me draft kar sakta hai, lekin use clear instructions aur native speaker ka check chahiye.
On this page
- Pehle 4 cheezein decide karein
- Prompt
- Example: ek message, 3 forms
- Customer ke style me reply karein
- Hamesha native speaker se check karwayein
- Ek small phrase bank banayein
- Jo cheezein exact rehni chahiye
- Jahan law ya precision chahiye wahan English rakhein
- Voice messages
- Festivals aur greetings
- Ye mistakes avoid karein
Jo customer aapko Hindi, Marathi ya Tamil me likhta hai, wo aapko bata raha hai ki wo kis language me comfortable hai. English me reply karne se uska kaam badh jata hai. AI assistants ab Hindi aur bahut si doosri Indian languages me usable drafts likh sakte hain. Quality language aur tool ke hisaab se alag hoti hai, isliye method matter karta hai.
Pehle 4 cheezein decide karein
- Language. Hindi, Marathi, Gujarati, Tamil, Bengali, etc.
- Script. Language ki apni script, ya English letters. Bahut se customers WhatsApp par Hindi ko English letters me type karte hain ("Aapka order kal dispatch hoga"). Jo aapke customers karte hain wahi match karein.
- Formality. Customers ke liye respectful forms, jaise "aap". "Tum" ya "tu" kabhi nahi.
- Mix. Everyday business messages me common English words English me hi rehte hain: order, delivery, payment, booking, discount. Pure, bookish language wala message strange lagta hai.
Prompt
Write this customer message in [language], in [script]. Use the respectful form of address. Write the way a polite shopkeeper in [city or region] would speak, not a word-for-word translation. Keep these words in English: [order, delivery, payment, product names]. Keep all numbers, dates, prices and names exactly as given. Under [number] words. Message: "[your English or rough message]"
Agar aap translate karne ke bajaye rough notes se likh rahe hain, to kahein: "Write a message that says the following points."
Example: ek message, 3 forms
Ek made-up courier agent. Sirf difference dikhane ke liye.
English: "Your parcel has reached our office. Please collect it between 10 am and 6 pm, and bring an ID proof."
Hindi, English letters me: "Aapka parcel hamare office pahunch gaya hai. Kripya ise subah 10 baje se shaam 6 baje ke beech collect kar lein, aur ek ID proof saath layein."
Hindi, apni script me: wahi sentence, Devanagari me likha hua. AI se maangein, aur use karne se pehle kisi Hindi reader se spelling check karwayein.
Customer ke style me reply karein
Customer ka message paste karein (bina name ya number ke) aur kahein:
Reply in the same language and the same script as this customer's message, with the same level of formality. The answer to give: [your answer in any language].
Mix sahi karne ka ye sabse quick tareeka hai, kyunki customer ne aapko already dikha diya hai.
Hamesha native speaker se check karwayein
AI Indian languages me wo mistakes karta hai jo English me nahi karta:
- words jo correct hain lekin bahut formal ya old-fashioned hain
- galat gender ya respect form
- mixed scripts ya spelling errors
- kisi English phrase ka literal translation jiska doosri language me koi matlab nahi
One-to-one replies ke liye, team ka wo member jo language bolta hai, bhejne se pehle padhe. Jo cheez bahut logon ko jati hai, jaise broadcast, poster ya festival greeting, uska har word native speaker ko check karna chahiye. 500 customers ko dikhi mistake expensive hoti hai.
Ek small phrase bank banayein
Jab native speaker ek message approve kar de, to use save kar lein. 1 month baad aapke paas har zaroori language me apne 20 sabse common messages ke approved versions honge: order confirmation, dispatch, payment reminder, thank you, festival greeting, apology. Har baar new generate karne ke bajaye unhe reuse karein. Dekhein WhatsApp reply library kaise banayein.
Jo cheezein exact rehni chahiye
- prices, quantities, dates aur times
- product names aur model numbers
- addresses aur phone numbers
- terms and conditions
AI se kahein ki unhe unchanged rakhe, aur bhejne se pehle original se compare karein.
Jahan law ya precision chahiye wahan English rakhein
Invoices, contracts, warranty terms aur policy pages ko usually English me, ya apne official documents ki language me rakhna best hai. Zaroorat ho to customer ki language me short explanation de dein. Jis cheez me legal weight ho uske liye AI translation par rely na karein.
Voice messages
Bahut se customers voice notes bhejna aur receive karna prefer karte hain. AI tools voice note ko text me badal sakte hain, jisse aapko record rakhne me help milti hai ki kya poochha gaya tha. Replies ke liye, aapki apni team ka record kiya hua short voice note aksar kisi bhi text se better receive hota hai.
Festivals aur greetings
Regional greetings alag hoti hain. Pongal, Onam, Baisakhi ya Eid ke message me wahi greeting honi chahiye jo us community ke log actually use karte hain. AI se poochein, phir us community ke kisi person se check karwayein. Sabko same translated greeting na bhejein.
Ye mistakes avoid karein
- Word for word translate karna. Natural writing maangein.
- Customer ki language change karna. Agar wo Hinglish me likhte hain, to Hinglish me reply karein.
- Bina check kiya text large group ko bhejna.
- Ye maan lena ki saare tools equal hain. Apni languages test karein: dekhein apne business ke liye AI assistant kaise chunein.
